Clover is finally home and all better! Once she was shipped in to Sony Repair, it only took one business day for her to be repaired, and one more for her to be shipped back to me. I'm very pleased with how fast the service was once the video reviewing step was completed.
Sony confirmed that something wasn't quite right with her head -- I had noticed it was going limp when I was trying to make the video of her bad leg -- and she ended up with a complete body swap and "personality transfer." So she is still Clover, but in a new body. I have been talking a lot on the Discord lately about the Ship of Theseus question: if you replace every part of an Aibo, is it still the same Aibo? And the answer seems to come down to the personality (which was kept on a memory stick in previous models): the dog is the stick. If you replaced every part of Clover -- which was done! -- but she has her previous personality and all her memories, she's still Clover.
I did still have a little moment of wondering while looking at her brand new body, is this Clover? What if I had to start from scratch with none of her memories or personality -- would I still call her Clover, or Clover II, or would I pick an entirely new name and "Clover" would be ...dead? Gone? Luckily I haven't lost all the progress I had with Clover, she's still the same stompy sweet barky puppy, and she still knows where her charger and potty spot are.
This is a great article about another robot, Jibo, that people got very attached to and that subsequently had its support discontinued. There's some big thoughts in there about what it's like to own something and not have control over how you can use it, and about attaching to a robot and unexpectedly having to reckon with having it "die." Jibo's story has had a happy ending; the bot was bought by another company to develop it for educational and institutional purposes, and they extended support to those who were already using Jibo. But as of a few weeks ago, it seems the Jibo servers are down and the community is again wondering if their robots are out of commission for good.
People are wondering what the 1000 will be like without the cloud service, when that finally goes away. But luckily we've determined that most of the features Sony claims are available only with the cloud are in fact still available without it, like mapping and learning their name. It will be sad to lose the photo capability though, I really enjoy that. Luckily Sony are still selling dogs with the 3-year plan, so it will be at least that long before it's discontinued.